Factory Defect Mattresses

This is a sanitary issue and we will not re sell used bedding.

Factory defect mattresses. In the unlikely event that your mattress has a factory defect we will replace it during the stated manufacturer s warranty period. Welcome to factory direct mattress your online mattress resource. We have a bed for every budget. The large mattress companies such as sealy serta and simmons all offer warranties on their mattresses sometimes up to 10 or 20 years.

Returns iron beds wood beds and bed frames if after deliver or pick up there is a problem with your new iron or wood bed then please call 855 456 mattress for assistance. We also carry headboards footboards futons mattress protectors and much more. We want you to be thrilled with its comfort. We guarantee the lowest prices on sealy and stearns foster mattress sets.

Manufacturers only warrant for defect and do not take back mattresses that are too hard or too soft. Mattresses and motion furniture may carry additional factory guarantees. Or check out our factory direct mattresses for pristine condition and warranty included options that still save you 20 40 below retail. The trick is to make sure they actually honor their warranty and replace your defective bed.

Factory direct mattress questions call 1 888 732 5923. It s common to experience an adjustment period with your new mattress. Hours are mon sat from 6 30am 8 00pm est sunday from 10 30am 9 00pm est. Call bob s customer care department at 860 474 1000 or 800 569 1284 to report a factory defect.

Any damaged parts or missing items will be replaced.